Refund Policy

1. Overview

At Jamalify, we want you to be fully satisfied with your purchase. This Returns & Refund Policy explains your rights and how to return items.

2. Returns Eligibility

You may return items within 14 days of receiving your order.

Items must be:

- Unused

- In original packaging

- With all tags attached

- In resellable condition

3. Non-Returnable Items

The following items cannot be returned:

- Personal care or hygiene products

- Opened or used items

- Any item marked as non-returnable

4. How to Return

To initiate a return, please contact us at:

Email: support@jamalify.co.uk

Include your order number and reason for return.

We will provide instructions on how to return your item.

5. Return Costs

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

6. Refunds

Once we receive and inspect your returned item, we will notify you.

If approved:

- Refunds will be issued to your original payment method

- Processing time may take 5–10 business days

7. Faulty or Incorrect Items

If you receive a faulty or incorrect item, contact us immediately at support@jamalify.co.uk.

We will:

- Cover return costs

- Offer a replacement or full refund

8. Late or Missing Refunds

If you haven’t received a refund yet:

- Check your bank account

- Contact your card provider

If the issue persists, contact us.

9. Contact Us

For any questions, contact: